Pricacy Policy

At PETFILA, you don’t need to worry about your privacy because we are committed to making our user’s privacy safe and secure. The only concern of this privacy policy is to explain how we utilize our users’ information to improve user experience. When a new user comes to our website, we collect some important and necessary information about the user which is explained by the Privacy Policy section. So users must need to agree the privacy policy terms while using our website.   

1. Information We Collect

The information that we collect from the user includes some types which are discussed below:

a. Personal Information

The only personal information we collect from you is the account information from which you get access to our website. So, we can easily contact you to help you in any case.

• Contact Information: Contact information will include Phone number, email or mailing address, and also your name.
• Account Information: we will collect the account information like name password email address or other account details necessary to manage the account. This is due to the reason that if in any case, you forget the account then we will help you to get back to your account.

b. Non-Personal Information

Petfila does not associate any personal information with any specific individual. This includes:

• Browser and Device Information: Type of device, browser version, operating system, and device identifiers.
• Website Usage Data: Information about how you interact with our Website, such as pages viewed, time spent on the Website, clicks, and links visited.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your browsing activities and preferences.

c. Third-Party Information

We collect information from third parties, such as social media platforms, marketing partners, or payment processors. For example, if a person or user logs into our website using their social media pet receive some important information from their logged-in accounts. This information includes their name, email address, and profile picture.

2. How We Use the Information

We use the information we collect for the following purposes:

a. Providing and Improving Our Services

• To operate, maintain, and improve our Website, including personalizing your user experience and providing you with relevant content.
• To process your purchases, subscriptions, or other transactions.
• To manage your account, including registration and customer support.

b. Communications

• To answer your inquiries, provide you with information or services you have requested, and deliver customer service.
• To send you promotional communications, newsletters, or other marketing messages that you have opted into. You can opt out of receiving these communications at any time by following the instructions in the email or contacting us directly.

c. Analytics and Research

• To analyze the latest trends, usage, or other activities.
• To improve our Website’s user experience, theme, and design.
• To conduct surveys to understand our users’ preferences.

d. Legal and Compliance

• To comply with applicable legal obligations.
• To protect our legal rights.
• To respond to law enforcement requests.
• To integrate our Terms of Service and other policies.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Website. Cookies on your computer are small files that help us provide a better user experience by keeping in mind your preferences and allowing some Website features.

a. Types of Cookies We Use

• Essential Cookies: cookies for the basic function of the website, such as ensuring secure login and account management.
• Analytics Cookies: To improve our website according to our user’s intent
• Advertising Cookies: To show ads on your feed according to your interest in browser searches.

b. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block cookies, delete existing cookies, or set preferences for certain websites. However, disabling cookies may affect your ability to use certain features of our Website.

4. Data Security

We take drastic measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

a. Security Measures

• We use SSL/TLS encryptions to protect sensitive data during transmission.
• Access to personal information is limited to authorized personnel only, and they are bound by confidentiality agreements.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These rights may include:

a. Access and Correction

You have the right to access the personal information we hold about you and request that we correct any inaccuracies.

b. Data Deletion

We can delete your personal information on your request such as complying with legal obligations or for legitimate business purposes.

c. Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us by following the instructions provided in the emails or by contacting us directly.

• To exercise any of these rights, please contact us at petfilla85@gmail.com.

7. Third-Party Links

Petfila‘s Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for such privacy measures or the content of these third-party websites. It is requested that you should review the privacy policies of another website first to avoid any complications.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes to how we handle personal information, we will notify you by posting the revised policy on our Website and updating the “Effective Date” at the top of this policy. Your continued use of the Website after any changes to this Privacy Policy will constitute your acceptance of such changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: